Terms and conditions

Welcome to TheMuF. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

TheMuF
UK-Based Online Health & Beauty Store
Email: sales@themuf.com
Registered Address: 23 Manor Park Close, Sheffield S2 1WR

• You must be at least 18 years old to place an order.
• You agree not to use the site for fraudulent or unlawful purposes.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

• We sell 100% genuine, original branded products sourced from trusted suppliers.
• Product descriptions, images, and pricing are displayed as accurately as possible, but variations may occur.
• All products are sold subject to availability. If an item becomes unavailable, we may cancel or refund your order.

• All prices are listed in GBP (£).
• Prices may change without notice but will not affect confirmed orders.
• Payments must be made through accepted payment methods at checkout.
• We reserve the right to refuse or cancel any transaction suspected of fraud.

• We provide fast UK shipping with delivery estimates shown at checkout.
• Delivery times may vary depending on location and carrier performance.
• We are not responsible for delays caused by external factors (e.g., weather, strikes).
• The customer must provide accurate shipping information.

• For hygiene and safety reasons, opened or used products cannot be returned unless faulty.
• Unopened items may be returned within 14 days in original condition.
• Refunds are issued after inspection of the returned item.
• If a product arrives damaged, faulty, or incorrect, contact us within 48 hours with photos.

• Orders may be cancelled before dispatch.
• Once shipped, cancellation is no longer possible.
• Approved cancellations will be refunded to the original payment method.

All content on this website (logos, images, text, design, and graphics) is owned by or licensed to TheMuF. It may not be copied, reproduced, distributed, or used without permission.

• TheMuF is not liable for indirect or consequential damages from product use or website usage.
• Always perform a patch test before using skincare products.
• Customers are responsible for ensuring products are suitable for their personal needs or medical conditions.

Your personal information is handled securely and used only for order processing and customer service. For full details, please review our Privacy Policy.

We may update these Terms & Conditions at any time. Updates will be posted with a new “Last Updated” date.

If you have any questions about these Terms & Conditions, please contact us:
📩 Email: sales@themuf.com
📍 Address: 23 Manor Park Close, Sheffield, S2 1WR

Thank you for shopping with TheMuF — Where Beauty Meets Well-Being.